Frequently
Asked
Questions

  • Where are you located?

    Our warehouse is in Bayswater.

  • How do I book an appointment?

    Message us here or send us a DM on Instagram @tallboyandco

  • What are your opening hours?

    We’re open by appointment only between 9-5pm weekdays, and limited hours over the weekend.

  • Do I need to pay a deposit to hold?

    We require a 10% (or minimum $50) deposit for holds of longer than 24 hours. Shorter holds don’t require a deposit.

  • Is the deposit refundable?

    Alas, no. We’re not trying to pull a swifty; the deposit just ensures we’re covered for admin time, readvertising, loss of potential sales and storage of the item.

  • Do you buy items from customers?

    We’re not buying much locally at the moment but feel free to send through photos. If we see something we love, you might be able to twist our arm!

  • How do I purchase items?

    You can purchase items on our website. Alternatively, send us a message here or DM on Instagram and we’ll send through an invoice or organise an appointment at the warehouse for viewing/collection.

    *Items can move quickly and we often have several people interested in the same item, so please keep an eye out for our responses.

  • Do you offer delivery?

    We do. Prices range based on distance/item size/ease of access etc. Calculated at checkout.

    For more details see:
    Shipping & Delivery